Announcement 1:

For North Carolina customers, our normal processes for delinquent accounts which includes disconnections resumed as of September 1, 2020 in accordance with the North Carolina Utilities Commission Order dated July 29, 2020 Lifting Disconnection Moratorium and Allowing Collection of Arrearages Pursuant to Special Repayment Plans. The full order is available for reading at https://www.ncuc.net homepage.